Time zone

Resolution Intelligence Cloud supports a time zone feature that enables controlling of date and time and prevents ambiguity among the users when resolving on a Situation or an ActOn across different time zones and geographical regions. 

How it Works

Time zones are usually defined as an offset from Coordinated Universal Time (UTC) and the time stamps store in Unix epoch format. The Unix epoch format will be converted to data and time representation (for example, Country/City format) while changing time zones across multiple geographical regions.

By default, Resolution Intelligence Cloud uses the server time zone (UTC+ 00.00) UTC. However, you can override it in the scenarios listed under Areas where time zone supports.

Areas where time zone supports 

Time zone support is applicable in the following areas when:

• Creating or editing Organizations  
• Creating or editing Tenants
• Adding internal or external users
• Modifying time zone in My Profile (Self user preferences).
• Displaying the dashboard data (Self user preferences)