Usage Metrics & Limits

This article provides you an overview on various usage metrics and their limits along with the procedure for upgrading your current plan to advanced plan to increase your usage metrics limit.

Usage Metrics & Limits provides you with a detailed view of resource consumption based on your subscription plan. Each tile in the Usage Metrics & Limits page is equipped with a bell icon along with a slider. You can set the threshold limit by sliding the bell icon either left or right on each tile. The system notifies you when a metric reaches the threshold you have set and highlights it in red in the Usage & Metrics page.

Usage Metrics contains the following features and their measurements on the home page:

Feature	Usage Measure
Users	Total number of users added to the system. For example, you can add up to 100 users with the basic plan.
Devices Monitored	Total number of devices added to monitor anomalies. For example, you can monitor up to 100 devices with the basic plan.
Employee Count	Total number of employees added to the system. For example, you can add up to 1000.
Ingested Volume	The amount of disk space used in the system. For example, you can ingest the data up to 1 TB to perform operations.
Signals	Total number of signals generated from your monitoring systems. For example, up to 1000 signals are generated with the basic plan.
Phone call Notifications	Total number of phone calls notified from the system when an ActOn is triggered. For example, you can add up to 100 phone call notifications.
Assets & Entities	Total number of tangible and intangible assets added in the system. For example, you can add up to 100 assets.
Organizations	Total number of Organizations added to the system. For example, you can add up to 10 organizations if you are a service provider user.
Tenants	Total number of tenants added in the system. For example, you can add up to 100 tenants if you are a service provider user or an organization user.

Click on each tile to dig more details of a specific feature which are shown in the above figure. For example, click the Users tile, a dashboard opens in a separate screen where you can find the number of users added out of allocated number based on your subscription plan. You can schedule and save it as a report as per your convenient time, download it as an image, and export it as a CSV file. Read this article for more features available in dashboards.

Upgrading your basic plan

Resolution Intelligence Cloud provides you a unique way of upgrading each feature if the resource consumption crosses a limit. In the Usage Metrics & Limits page, a tile turns red and highlighted at the top when the usage reaches a threshold limit. An email is sent to the admin to notify the consumption limit and ask you to upgrade to the advanced plan. Upgrading is done via chargebee functionality.

A notification email is shown on the below figure.

To upgrade to advanced plan,

1. Click Upgrade available on the tile that is highlighted in red A dialog box appears

2. Change the basic plan (Professional) or under Volume Add On, increase the Quantity

3. Click Update Subscription.
You will be navigated to Chargebee payment screen

4. Complete the payment

Bell & Slider Settings

You can personalize your slider as you needed in Dimensions & Properties tab. By default, a slider is set at 75%. You are free to move the slider either left or right and set the values on each tile. As you move the slider left or right, a confirmation message appears on screen. The tile turns red when you move the slider below the threshold limit and sends an email to the admin to upgrade.

In the Dimensions & Properties tab, click on any icon in the left menu and change slider's navigational style, default color and threshold color. Also, you can decrease or increase the transparency shadow property of bell & slider.