Customizing a Widget

This article explains how you can customize various widgets available in the dashboard area.

Once the widget is added to a dashboard, Resolution Intelligence Cloud enables you to customize the default widget that you added in the dashboard work area. 

To customize a widget, 

1. Select the widget in the dashboard work area.
2. Click the Format Visual tab on the right-side.
3. On the General sub-tab, you can modify the following:
   • Widget Name (Optional) - You can change the default name of a widget by entering a custom name in this field.
   • Widget Description (Optional)- Add a description of a widget.

4. If the widget is a table, you can view the Table Configuration section, where you can customize the table properties:

• No. of rows per page – Specifies the number of records to display per page. Available options include 10, 20, 30, 40, or 50.
• Resizable columns – Enable this option to allow users to adjust column widths.
• Suppress repeated – Enable this option to hide duplicate values in consecutive rows within the same column.
• Column display name – Allows you to change the display name of each column (dimensions and metrics). You can update the display name for primary or secondary dimensions and metrics. The updated name will be reflected on the widget after saving.
• Column group name – Used to assign a group name for logically grouping related columns.
• Hide group name – Enable this option to hide the displayed group name in the table.

If the widget is a graph, you can view the Display Name section:

• Change the display name for the primary dimension, secondary dimension, and metrics on the graph. The updated name will be displayed on the widget after saving.

5. Click Save.

Adding Global Filters

Apply primary filters, if you would like to enable easy filtering of data at the dashboard level as required, while creating a new dashboard.

1. Select or deselect the filters you want to view on the dashboard. These optional filters enable you to filter all widgets available in your dashboard.

• Account Filter - Allows a domain user to filter dashboard data by specific organization or tenant accounts without switching to their respective accounts.
  Similarly, an organization user can filter data by a specific tenant.
• Asset Package - Filters dashboard data based on the subscribed asset package.
  Applicable for source: Assets
• Asset Tag Value - Filters data based on the tag value assigned to an asset.
  Applicable for source: Assets
• Assignee Name - Filters data by the name of the assignee.
  Applicable for source: Incidents
• Class - Filters data based on the selected class.
  Applicable for source: Incidents
• Date Range - Allows you to define a custom time window (e.g., from 01 Jan 2020 to 31 Dec 2020) to filter dashboard data.
• Department - Filters data for the selected department in the dashboard.
  Applicable for source: Incidents
• Function Name - Filters data by the selected function.
  Applicable for source: Incidents
• Log Type - Filters data based on the log type.
  Applicable for source: Ingestion Stats
• Priority - Filters data by the assigned priority.
  Applicable for source: ActOns
• Status - Filters data based on ActOn status.
  Applicable for source: ActOns
• Sub-category - Filters data by the specific sub-category or issue classification.
• Service Name - Filters data based on service name.
  Note: The service names are scoped—domain users can view only the services defined by themselves, not those defined by organization or tenant users.

2. Click Save as Draft, if you want to save the changes made to your dashboard.
3. Click Create to publish the dashboard to the selected hierarchy where you can view the selected filters.