Create Tenants

This article explains the procedure for configuring multiple tenants under a domain or an organization in the Resolution Intelligence Cloud.

Adding a Tenant

1. Login to Resolution Intelligence with your credentials

2. Click  the gear icon at the top (or) hover over icon at the top left corner

3. In the bottom of the left menu, click Configurations

4. In the left menu, under Account Information, click Tenants

4. From Tenants screen, click Add Tenant

5. In the Add Tenant form, under Company details tab, enter the following fields:

Mandatory Fields	Optional Fields
Organization Name Company Name Website URL	Industry Timezone Address Country State City Zip Phone Number

6. Under the Subscriptions & Contract Details tab, checkbox next to the appropriate subscription plan(s) and set the maximum limit (in volume or count) that you want to inherit for your organization. 

7. (Optional) Under Create User tab, enter the following fields:

Mandatory Fields	Optional Fields
First Name Last Name Email ID	Job Title Phone Number Mobile Phone Timezone

8 . (Optional) Under Account Configuration tab, select OpsRamp Setup if you would prefer to enable

• Inherit: Get your OpsRamp instance from your parent organization
• Bring Your Own OpsRamp: Setup your own OpsRamp instance by configuring the following details:
  • API Endpoint
  • API Key
  • API Secret
  • Unique ID

9. Click Submit

Your Tenant details appear on the tenant listing page