Create Tenants

  • Updated

    Learn from the following videos on how to add your tenants into your organization/domain account to start performing operations.

    Adding a Tenant

    1. Login to Resolution Intelligence with your credentials

    2. Click  the gear icon at the top (or) hover over icon at the top left corner

    3. In the bottom of the left menu, click Configurations

    4. In the left menu, under Account Information, click Tenants

    4. From Tenants screen, click Add Tenant

    5. In the Add Tenant form, under Company details tab, enter the following fields

    Mandatory Fields Optional Fields
    • Organization Name
    • Company Name
    • Website URL
    • Industry
    • Timezone
    • Address
    • Country
    • State
    • City
    • Zip
    • Phone Number

    6. Under Subscription & Contract details tab, select any of the following options

    • Inherit Subscriptions from Parent (or)
    • Buy the subscription plans listed in this page.

    7. (Optional) Under Create User tab, enter the following fields

    Mandatory Fields Optional Fields
    • First Name
    • Last Name
    • Email ID
    • Job Title
    • Phone Number
    • Mobile Phone
    • Timezone

    8 . (Optional) Under Account Configuration tab, select OpsRamp Setup if you would prefer to enable

    • Inherit: Get your OpsRamp instance from your parent organization
    • Bring Your Own OpsRamp: Setup your own OpsRamp instance by configuring the following details
      • API Endpoint
      • API Key
      • API Secret
      • Unique ID

    9. Click Submit

    Your Tenant details appear on the tenant listing page

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